STANDARD UK FREE DELIVERY*
Delivery is Free on most orders*
*Delivery to the following locations attract the following charges:
Highlands - £25 Charge
IV , KW ,
Offshore - £25 Charge
PO30 – 41, HS, IV, KA27, KA28, KW, PA20-49, PA60-78, ZE, JE, GY, IM
Northern Ireland - £110
Mainland UK – 1-2 working days*
Highlands – 3-4 working days*
Offshore – 3-4 working days*
Northern Ireland – 5 working days*
HOW WILL MY GOODS BE DELIVERED?
Please be advised delivery is kerb side delivery only. It is at the discretion of the driver if they are able to drop the item to a different location. If you have any special requirements or believe access to your address may be difficult for our delivery driver please contact us as soon as possible. A general rule of thumb is that if a refuge vehicle can gain access then generally our delivery lorry should be able to but if in doubt please get in touch with us.
Delivery is between the hours of 7am – 7pm Mon-Sun. It is possible to request a call an hour prior to delivery but this is subject to the driver having a mobile and cannot be a guaranteed service. Please note this is not possible for Metal sheds where the product is shipped with a courier.
If you are going to be out on the day of delivery, it is possible for the item to be left somewhere (for example down the side of a house) but at your own risk. To do this you must leave a signed note detailing your instructions in a clear location for the driver to see. It is important that you sign the instructions as this will be taken by the courier as proof of delivery.
Please note your card is debited at checkout. This is to protect you the customer as we do not store your credit card details. We will contact you if a surcharge is applicable and at that point you can chose to accept the charge or cancel the order and we will make a full refund to your card. For our full terms please refer to our Shipping Terms
GENERAL DELIVERY T&C’s
We are here to help and aim to deliver within the recommended delivery time for each product. However sometimes this will not always be possible and any delivery or dispatch date given is only approximate and as the seller will not be liable to the Buyer for failure to deliver on any particular date or dates. Time for delivery is not of the essence and shall not be made so by the service or any notice.
It is your responsibility to check that all the parts are present and correct, so that in the unlikely event that parts may be missing, incorrect, or damaged, you can ensure we have reasonable time to supply replacements (We aim to typically replace parts within seven days assuming replacement parts are in stock, however if we have to manufacture parts this time frame may be longer). Should you use a third party to carry out the installation please ensure that you give them sufficient time to familiarise themselves with the material and instructions supplied, that all the parts are present and that you have actually received the goods before committing to an installation date.